D&B TransUnion ADC : About Us : Quality

CMMI

D&B TransUnion Analytic and Decision Services Private Limited has been appraised at CMMI Level 3 Version 1.2 by KPMG.

Moving forward in this commitment to quality, a young and nimble organization like ours is able to maintain the highest quality standards and successfully deliver measurable business benefits to all our clients.

The implementation of CMMI Level 3 Process Areas has added immense business value and has helped bring substantial business benefits to our clients.

In addition to working towards improving the organization CMMI maturity level (to Level 4), we have implemented project management and change management process improvements, resulting in faster delivery of key deliverables to our clients.

For a global organization like ours, our associates use Digité, a project management tool to collaborate with each other easily, accurately and on-demand, for any project or task. Better governance and real-time visibility among our multi-site teams have helped us achieve for our clients higher quality and faster results.

Benefits

Excellence in Delivery in terms of Quality output (Predictable and Consistent)

Incrementally reducing cost and time of delivery

Incorporates lessons learned and best practice from past projects

Increased customer satisfaction & delight

ISO 27001

D&B TransUnion Analytic and Decision Centre Pvt. Ltd. has been certified against ISO 27001: 2005 Standards by DNV. A risk based Information Security Management System (ISMS) framework has been designed and implemented on the continual improvement paradigm of the "Plan-Do-Check-Act" (PDCA) methodology.

With our state-of-art IT infrastructure, secure data centre and stringent IT security controls and policies, the ISO certification facilitates compliance and monitoring on a periodic basis, ensure confidentiality and integrity of information and data of our clients.

A strong Information Security Group (ISG) has been formed with heads of different functions to monitor Confidentiality, Integrity and Availability of Information Assets. Emergency Response Team and Compliance teams help in responding to any physical, logical or personnel emergencies. Periodic audits are conducted, metrics collected, incidents and weaknesses reported and reviewed and user feedbacks collected. These are discussed during ISG meetings every quarter to bring about continual improvement to the ISMS. Business continuity plans are exercised and mock drills conducted regularly to ensure that all functions and personnel are fully prepared to meet any emergencies. A Compliance Book for Reference is made available encompassing statutory, regulatory, legal and contractual requirements to be adhered to.

Benefits

Ensures all information about customers as well as information provided by and to customers is secured and made available only to applicable users.

Encourages all users to maintain an appropriate level of awareness, knowledge and skill so as to minimize the occurrence and severity of Information Security incidents.

Ensures all business information in the areas of Financial Infrastructure & Credit Bureaus, Analytics, Enterprise Risk Management Solutions & Credit Rating Systems, Product Engineering, Data Rationalization and Information Technology Services are secured and made available only to applicable users.

Business Continuity Plans are maintained.